Terms & Conditions

1. Introduction & Acceptance

Welcome to TaxCaller (“Platform”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the website taxcaller.in and all related services offered by TaxCaller.

By accessing the website, creating an account, applying as a Consultant, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Platform.

2. About TaxCaller

TaxCaller is an online platform that connects individuals and businesses with verified Chartered Accountants (CAs), Tax Consultants, Advocates, and other professionals for services related to:

• GST Registration & Return Filing
• Income Tax & ITR Filing
• Company / LLP Incorporation
• Accounting, Bookkeeping & Payroll
• Tax Audit, TDS, Trademark and other compliance services

TaxCaller acts as a technology facilitator and marketplace. We do not ourselves provide professional tax or legal advice unless explicitly stated.

3. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement under Indian law to use this Platform.

Professionals applying to join as Consultants must hold valid qualifications and licenses (CA, Advocate, etc.) as required by applicable laws and professional bodies.

4. User Accounts & Registration

• You are responsible for maintaining the confidentiality of your account credentials.
• All information provided during registration or application must be accurate, complete, and up-to-date.
• TaxCaller reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

5. For Consultants / Professionals

If you apply to join TaxCaller as a Consultant or Professional:

• You agree that the rates you quote are your professional fees and are binding once accepted by a client through the Platform.
• You are solely responsible for the quality, accuracy, and timely delivery of the services you provide.
• You must comply with all applicable laws, ICAI/Bar Council regulations, and professional standards.
• TaxCaller may display your profile, services, and rates to potential clients.
• TaxCaller reserves the right to approve, reject, or remove any Consultant application or profile at its sole discretion.

6. Services, Fees & Payments

• Service fees are decided by the respective Consultant and displayed on the Platform.
• Payments may be processed through TaxCaller or directly between Client and Consultant as per the agreed process.
• TaxCaller may charge a platform/service fee or commission, which will be clearly communicated.
• All applicable taxes (GST, etc.) shall be borne as per Indian tax laws.

7. User Obligations

You agree not to:

• Use the Platform for any illegal, fraudulent, or unauthorized purpose
• Upload false, misleading, or defamatory information
• Interfere with the proper working of the Platform
• Attempt to gain unauthorized access to any systems or data
• Copy, scrape, or misuse any content or data from the Platform

8. Intellectual Property

All content, logos, designs, software, and materials on TaxCaller are the intellectual property of TaxCaller or its licensors. You may not copy, modify, distribute, or use them without prior written permission.

9. Privacy

Your use of the Platform is also governed by our Privacy Policy. By using TaxCaller, you consent to the collection and use of information as described therein.

10. Limitation of Liability

To the maximum extent permitted by law, TaxCaller and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising out of your use of the Platform.

TaxCaller is not responsible for the professional advice, work quality, or conduct of any Consultant engaged through the Platform.

11. Indemnification

You agree to indemnify and hold harmless TaxCaller, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of the Platform, violation of these Terms, or infringement of any third-party rights.

12. Termination

TaxCaller may suspend or terminate your access to the Platform at any time, with or without notice, for violation of these Terms or for any other reason at its sole discretion.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in India.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

15. Contact Us