Refund & Cancellation Policy
Last updated 10 Oct 2026
We want you to be satisfied with our service. This policy explains cancellations and refunds of our professional fees. It does not cover government fees, taxes or income tax refunds — those are paid to or issued by the government department concerned.
Before work starts
If you cancel before we start working on your request, any professional fee paid is refunded in full.
After work starts
If you cancel after we have started, we may keep a fair part of the fee for the work already done and refund the rest.
After filing or submission
Once an application, return or form has been filed or submitted on your approval, the professional fee is not refundable. Government fees already paid to a department cannot be refunded by us. If we made an error, we will correct it at no extra cost.
How to request
Write to wecare@taxcaller.com or call +91 87500 70081 with your name and mobile number. Approved refunds are processed to the original payment method within 7–10 working days.